Terms of Service

General transaction terms

The site "tagmodels.gr" is the online shop of products through the Internet of the modeling business "Zotiadis Kon / nos" hereinafter "business". All transactions made through tagmodels.gr (hereinafter referred to as "site") are governed by Greek and European laws on e-commerce, Consumer Protection Law 2251/1994 and Law 2472/1997 on the protection of individuals by processing of personal data as applicable.

1. Acceptance of terms

Before trading through our site please consult the following terms and conditions of use. The visitor / user is deemed to accept the General Terms and Conditions, as applicable at any time, in any event that makes use of the services of the site.

2. Personal data

Every visitor can browse the online store without giving any personal information.
A necessary condition for placing an order is the user's voluntary disclosure of certain personal information. For this reason, you will be asked for: name / business name, postal address / registered office, telephone, e-mail address, VAT (for invoice purchases) and credit card number and expiry date if selected as how to pay off your credit card.
The sole purpose of collecting these data is to provide quality services and execute orders. The Company shall strictly respect the confidentiality of such information and in strict compliance with the principles of personal data protection, shall not make any unauthorized use or disclosure of the personal information it collects, except with the express consent of the user or if required by the relevant authorities. laws or by a competent public authority.

The user reserves the right to be informed and objected to in accordance with the applicable law.

3. Registration
As soon as the user completes the registration process, they will receive a username and a password. The user is solely responsible for all transactions with these codes, and is obliged to inform the business immediately in case of loss of those codes.
After the registration is made, deletion is possible at the request of the user.

4. Intellectual Property Rights
The user accepts that he is granted limited permission to use the site for personal and non-commercial purposes.
The user acknowledges the exclusive right of the business or third parties who have lawfully granted licenses to the latter in any intellectual (intellectual and industrial) property rights contained on the site.
5. Guarantee
The Company makes no warranty regarding any operation of this site or the products, including fitness for a particular purpose, without any limitation.
The company makes every effort to ensure that this site operates properly, but does not guarantee that the site will be provided without interruption, error free and that it does not contain "viruses" or other harmful components.
6. Limitation of Liability
6.1. In no event shall the Company be liable for indemnification of the User for lost profits or losses for any reason whatsoever in connection with the operation and use of this site on its own initiative, including any damage caused to the user and arising out of delay. download, download or loss of data while using the site.
6.2. The company bears no responsibility for any links provided through the site.
6.3. The user is responsible for paying the relevant fees and any associated costs incurred by using the site.
6.4. The company. reserves the right to immediately discontinue access to the site to any user who violates the applicable terms of use.

7. Orders
Ordering any product from this site does not imply drawing up any contract between the user and the business, unless the latter accepts the order by e-mail confirming the availability, description and price of the product ordered . Acceptance of the purchase will be deemed complete by confirmation of sending the e-mail, whether or not it is received.
8. Prices - Order Cost
The total cost of the order is determined by the net prices attributable to VAT. as well as shipping costs. The user will be billed for the total cost of their order.
9. Method of payment
Payment of these invoices can be done either by credit card, cash, or bank deposit.
10. Method - Shipping Cost
The products will be shipped via the shipping company of choice of business or mail to the address stated by the buyer. Shipping costs vary depending on the quantity of products ordered. For products weighing more than 2 kg you will be notified by phone about the extra shipping cost. For products over 2 kg we will inform you for extra shipping costs.

11. Order cancellation
If the online order has been completed but the product has not been shipped, you can call 210 2584380 or contact us via the contact form with your order code in order to cancel your order.
The following applies after shipment of the product.
12. Product Returns
You have the right to return the products you purchased and to request their replacement. Returns are accepted within 15 days and only if the products are brand new, have not been unsealed or have been tampered with and are accompanied by supporting documents (receipt, invoice etc.).
In case of return the user will incur the corresponding shipping cost, except in cases where the fault of the company caused the incorrect or defective products to be shipped, so we bear all the cost of transporting the old and new product.

13. Applicable Law and other conditions
13.1. All terms herein are essential. If any condition hereunder or its application under any circumstances is declared invalid or unenforceable by a competent court or authority, the remaining conditions, as well as the above condition as applicable in other cases, shall remain in force in each case.
13.2. The Company reserves the right to modify, including these terms, prices and product descriptions, or to temporarily or permanently discontinue all or part of this without notice to users.
13.3. The validity, enforcement, interpretation and effects of this law are governed by Greek law and the courts of Athens have sole jurisdiction and jurisdiction.
14. Transaction security
The company shall take all measures necessary to safeguard the privacy and confidentiality of transactions.
The online store uses SSL (Secure Sockets Layer) security protocol, which today is the most secure platform for on-line trading.
SSL encrypts all personal information, credit card number, name and address, so that they cannot be read or changed when transferring to the Internet. SSL (Secure Sockets Layer) is the worldwide standard for the certification of web sites for web users and for the encryption of data between web users and web servers.
All information sent with the SSL protocol is protected by a dedicated operating system that automatically checks if the data has changed during the transfer.